Detection that ends in response.
24/7 monitoring across endpoints, email, collaboration, cloud, and SaaS apps. The same engineers who tune detections validate alerts, coordinate containment, and execute response actions where access allows.
The monitoring layer of Security Overview.
Managed Detection and Response (MDR) is how we watch your environment around the clock, determine which signals are real, and take immediate action. Detection and response are handled by a single team with zero handoffs.
Coverage spans endpoints, email, business collaboration, cloud, and Software as a Service (SaaS) apps. Every detection feeds a single incident response workflow, so when something happens in one place that connects to activity somewhere else, we see it as one centralized event rather than five.
Five coverage areas. One investigation.
Each coverage area is monitored on the platform built for it. Events that span coverage areas show up as one investigation, not five.
Endpoints
Monitoring and response across managed Windows, macOS, and Linux workstations, powered by CrowdStrike Falcon Endpoint Detection and Response (EDR). Detections cover malware, lateral movement, suspicious script execution, and endpoint credential theft.
Monitoring for inbound and outbound mail in Microsoft 365 or Google Workspace, using Check Point Email & Collaboration Security. Detections cover phishing, business email compromise, malicious attachments, and suspicious URLs.
Business Collaboration
Monitoring of Microsoft 365 or Google Workspace audit logs, including identity events, mailbox rules and forwarding, file-sharing activity, OAuth app grants, and admin actions. Detections cover account compromise, suspicious mailbox changes, OAuth abuse, and admin privilege escalation.
Cloud
Monitoring of Amazon Web Services (AWS) or Google Cloud Platform (GCP) activity through native audit and security event sources. Detections cover credential abuse, exposed resources, suspicious API usage, privilege escalation, and configuration drift.
SaaS Apps
Monitoring for supported business SaaS apps outside the collaboration suite, including Slack, GitHub, 1Password, Atlassian, HubSpot, and others. Detections cover account compromise, suspicious admin actions, OAuth abuse, and unusual data export patterns.
Two response shapes. Same team either way.
The right shape depends on where the admin rights sit in your environment. We confirm the right model during discovery based on access, tooling, and your internal response process.
We execute response.
When we administer a covered system, we have the access needed to contain incidents directly. Suspected account compromise gets a forced session revocation; malware on a workstation gets isolated from the network. The detection engineer validates the alert and runs the response playbook on the same shift.
We coordinate response.
When admin stays with your team, we direct your team through containment. We provide concrete actions, validate they happen, and keep the response moving until containment is complete. Either way, the same engineers who tuned the detection coordinate the response. No handoff between a detection team and a response team.
Coverage, response, reporting, and tuning.
- Detection, triage, and response across your selected coverage areas, 24/7.
- Events connected across coverage areas are handled as one investigation, not five separate alerts.
- Post-incident reports for critical and high-priority incidents, including the timeline, actions taken, findings, and follow-up recommendations.
- Ongoing exception review, suppression review, detection tuning, and policy review.
- Monthly reporting on incident activity, tuning changes, and coverage trends, plus quarterly business reviews.
Common questions about
Managed Detection & Response.
How are incidents prioritized?
Can MDR work alongside our existing IT or security team?
How is MDR coverage defined, and can it grow with us?
What do you need from us to start monitoring?
What is handled separately?
How is MDR different from using an EDR internally?
Services that work together.
Ready to map your coverage?
Tell us about your environment. We'll map the right scope, access model, and onboarding path for 24/7 detection and response.