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Endpoint Security & Management

Endpoint security that fits how your team runs IT.

Security baselines, device policy enforcement, and patch status tracking for Windows, macOS, and Linux workstations. We manage the security layer alongside your IT team, or handle daily endpoint support and operations when you need more coverage.

Windows + macOS + LinuxSecurity baseline
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What this covers

Workstation security controls with clear responsibilities.

This service covers the workstation security controls that reduce unwanted configuration changes, enforce baseline policy, and keep required security agents healthy. We deploy and maintain a security baseline for Windows, macOS, and Linux, using recognized Center for Internet Security (CIS) guidance plus Security Overview additions.

We use Hexnode for workstation device management. When Security Overview handles daily endpoint operations, we also use Level RMM. When Managed Detection and Response is included, CrowdStrike Falcon supplies endpoint telemetry for investigation and response.

Built for teams running business-managed Windows, macOS, and Linux workstations. Personal mobile devices, servers, and cloud workloads are handled separately.

Two ways we work

Same security baseline. Different operating responsibilities.

Security Overview manages the baseline and device controls in both cases. If your IT team runs daily workstation operations, we work alongside them. If you need broader coverage, we handle endpoint support and operations as well.

Fully managed

We handle daily workstation support and operations.

When Security Overview handles daily endpoint operations, we cover endpoint onboarding, offboarding, configuration changes, approved application installs, printer and peripheral setup, performance triage, VPN and certificate issues, and hardware failure diagnosis. We also surface upcoming hardware refresh needs during the quarterly business review.

Co-managed

We manage endpoint security alongside your IT team.

For teams that already run daily IT operations, Security Overview manages the security baseline and Unified Endpoint Management controls. Your IT team continues user provisioning, application deployment, operating system update rollout, and end-user support. We verify device enrollment on new workstations and flag devices that fall behind on updates.

Security baseline

Fully managed
Security Overview
Co-managed
Security Overview

Vulnerability finding review

Fully managed
Security Overview
Co-managed
Security Overview

UEM/MDM deployment and maintenance

Fully managed
Security Overview
Co-managed
Security Overview

EDR agent deployment and maintenance, when MDR is included

Fully managed
Security Overview
Co-managed
Security Overview

RMM agent deployment and maintenance, where applicable

Fully managed
Security Overview
Co-managed
Your IT team

Endpoint enrollment and lifecycle

Fully managed
Security Overview
Co-managed
Your IT team

Operating system update rollout

Fully managed
Security Overview
Co-managed
Your IT team

Application deployment

Fully managed
Security Overview
Co-managed
Your IT team

Vulnerability remediation

Fully managed
Security Overview
Co-managed
Your IT team

End-user support

Fully managed
Security Overview
Co-managed
Your IT team
ResponsibilityFully managedCo-managed
Security baselineSecurity OverviewSecurity Overview
Vulnerability finding reviewSecurity OverviewSecurity Overview
UEM/MDM deployment and maintenanceSecurity OverviewSecurity Overview
EDR agent deployment and maintenance, when MDR is includedSecurity OverviewSecurity Overview
RMM agent deployment and maintenance, where applicableSecurity OverviewYour IT team
Endpoint enrollment and lifecycleSecurity OverviewYour IT team
Operating system update rolloutSecurity OverviewYour IT team
Application deploymentSecurity OverviewYour IT team
Vulnerability remediationSecurity OverviewYour IT team
End-user supportSecurity OverviewYour IT team

The security baseline stays consistent; the day-to-day operating responsibilities change.

What we deliver

Baseline, agents, patch status, and reporting.

  • Security baseline for Windows, macOS, and Linux workstations, based on Center for Internet Security guidance plus Security Overview additions, reviewed annually.
  • Device management deployment and maintenance through Hexnode, including enrollment, security policy, and configuration drift review.
  • Level RMM agent deployment and maintenance when Security Overview handles daily endpoint operations.
  • EDR agent deployment, health checks, and version maintenance when Managed Detection and Response is included.
  • Vulnerability findings reviewed by Security Overview, with remediation handled by us for Fully managed clients and by your IT team for Co-managed clients.
  • Recurring checks for agent health, patch status, changes from the approved baseline, and local admin exceptions.
  • Monthly endpoint report covering inventory, patch status, vulnerabilities, baseline changes, and security changes, plus a quarterly business review.
Frequently asked

Common questions about
Endpoint Security & Management.

How do I choose between Fully managed and Co-managed?
If your IT team already handles provisioning, application deployment, operating system updates, and user support, Co-managed is usually the right fit. Security Overview manages the security baseline and device controls while your team continues daily IT operations. If you need daily workstation support and endpoint operations as well, Fully managed adds that coverage. The security baseline is the same either way.
Which devices and operating systems do you support?
Business-managed Windows, macOS, and Linux workstations. Personal mobile devices are handled separately. Servers and cloud workloads are not part of this service; they fall under other Security Overview services where applicable.
How does endpoint management relate to Managed Detection and Response?
Endpoint Security & Management keeps required endpoint agents deployed, current, healthy, and reporting. When Managed Detection and Response is included, MDR handles monitoring, investigation, response actions, policy tuning, and threat hunting using the telemetry those agents produce. Endpoint management keeps the workstation state reliable; MDR handles active detection and response.
What does the patching cadence actually look like?
Critical vulnerability findings are reviewed and prioritized outside the normal monthly cycle. Non-critical findings are batched into a monthly review and remediation cycle. Operating system update enforcement runs through device-management policy; devices that fall behind are handled according to the agreed Fully managed or Co-managed responsibility split. Exceptions go through a tracked approval.
What disruption should users expect during enforcement?
Baseline rollout is staged: pilot group first, then phased across the fleet. Most users should see little disruption beyond enrollment, first sign-in prompts, required update windows, or admin approval changes. Disk encryption, operating system updates, and local admin restrictions are the most visible controls, so we coordinate timing and communication before enforcement changes roll out.
What is handled separately?
Hardware procurement, endpoint backup, personal mobile devices, server administration, cloud workload management, and fleet-wide change projects such as operating system migrations or device-management replacements are handled separately. For Fully managed clients, day-to-day endpoint support is included. For Co-managed clients, end-user support stays with your IT team.
Often paired with

Services that work together.

Managed Detection & Response

24/7 detection and response across endpoints, email, cloud systems, collaboration tools, and SaaS apps. The same engineers who investigate alerts also improve detections and coordinate response.

Read more

Collaboration Security & Management

Security and management for Microsoft 365 or Google Workspace. We set security baselines, review sharing and access controls, and either work alongside your IT team or handle day-to-day administration.

Read more
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Tell us how many workstations you have, how they're managed today, and whether your IT team handles daily operations. We'll map the right security baseline, tools, and rollout path.

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